Answers to the most commonly asked questions. If your query isn’t covered here send an email to firstname.lastname@example.org
When is your shop on Ruislip High Street open?
Our shop is open from 9:30am to 5pm Tuesday to Saturday.
What are the delivery charges for orders from the Online Shop?
All orders are shipped out via Royal Mail free of charge with in the United Kingdom.
Which payment methods are accepted in the Online Shop?
Paypal, Credit or Debit Card.
How long will delivery take?
All items are currently shipped by Royal Mail Special Delivery and take approximately 2 working days.
If I don't like it can I return it?
Yes, you can return your item(s) for a full refund up to 30 days from the date of purchase (item(s) must be in new undamaged condition).
How secure is shopping in the Online Shop? Is my data protected?
Yes. We take every precaution to ensure that your data is protected.
What exactly happens after ordering?
Your order is picked, packed and dispatched. You will be kept up to date by email